National Financial Services Company

Team Performance Improvement

Challenges

The business strategy for national financial service firm’s Wealth Management Division called for a doubling of assets under management (AUM) in five years. This required the formation of high performing teams, clarified plans and roles and improved leadership and sales skills.

Altus Solution

Altus conducted a 1-year pilot Team Performance Improvement Program with six of the Wealth Advisory Teams. This included team workshops, meeting facilitation and individual coaching.

Results

Exceeded first year AUM goals. We were then engaged to support ten additional teams. This included continuing work with the original pilot teams.

  • $4B in AUM
  • 140% of goal achieved
  • 9% Net New AUM Growth (excluding market)
  • Pipeline increase of 300%
  • 2500% ROI
  • Increased team engagement scores by 20%
  • Built trustworthy, measurable business plans
  • Defined target clients, roles and working standards
  • Introduced advanced skills